1. The company «K. N. ATZOUTZOULAS & CO. EE »
with the distinctive title FOXYSTAR, whose company seat is located at Rom.
Melodou 15, N. Iraklio, P.C. 14122, Athens, Greece, T.I.N 099955180 Tax office
of N.Iraklio and with Supplier’s Registration Number 005000401000 email: [email protected], which for purpose of brevity
shall be referred hereinafter as “THE COMPANY” provides its users with the
ability via its webpage foxy.gr, which includes the company’s e-shop, to
be informed of the products offered by “THE COMPANY” and if they desire, to buy
products according to their needs and preferences
2. To browse the webpage and purchase the product from
the e-shop you are required to register as a user stating certain data and in
particular your true name, your phone number, your e-mail address and other
information that may be required. For the purposes of the present and for the
sake of brevity you shall be referred to as the USER.
The relative registration procedure is
suggested by the relevant icons in the webpage and it is may be may from time
to time be amended by “THE COMPANY”. Data and information provided by the USER
during his registration shall be correct, sincere, accurate and complete. In
case any of the data the USER has provided during registration is altered in
any way, in the frame of using the present webpage, he shall update the webpage
icon entitled “REGISTRATION” with the changes.
3. The webpage browsing as well as the above purchases
shall be governed by specific terms and conditions as they incur from the
present terms of use of the webpage as well as from the existing legislation
and the USER shall upon entrance to the website read and accept
unreservedly. “THE COMPANY” may at times amend certain provisions of the
terms within the limits of the law.
4. “THE COMPANY” reserves the right to change the content
of the present webpage without prior notice. “THE COMPANY” is committed as
far as the quality, the completeness and the validity of the information set
out at its webpage and in particular as far as the data set out are
concerned, as well as services provided by its e- shop.
5. The above commitment is with no prejudice to any
technical or type errors which cannot be foreseen or have occurred
involuntarily or due to a default of the webpage caused by force majeure
6. This website may contain hyperlinks (LINKS), to
webpages belonging to third parties. “THE COMPANY” states that is not liable
for the content or accuracy of these webpages nor for their availability. Furthermore,
it notifies the USER, that each of the above webpages is ruled by its own terms
of use for which “THE COMPANY” is not liable in any way and it recommends that
the USER be informed of their content prior to browsing the webpages.
7. The consumer has the ability to save or print the all
the terms of use.
8. For any question or clarification concerning
these terms and conditions of the present agreement, or remarks and complaints
regarding our webpage please contact us at the address Rom. Melodou 15 Str. or
at the phone number 00302102820067.
9. RIGHTS’
OWNERSHIP
All rights, including copyright for this
webpage belong to “THE COMPANY” or to third parties contracting with the “THE
COMPANY”. It is mentioned that these rights include but are not limited to the
website design, the product presentation, the content of the e-shop foxy.gr as
set out at the site www. foxy.gr including the logo, the pictures, the
graphics, the designs, the texts and the provided services. The above are
protected according to the relevant provisions to which the USER must consent
if he wishes to continue to browse the webpage or to purchase a product and
therefore the USER is prohibited from using the above for commercial and
business purposes. Furthermore, the USER shall not use the name of “THE
COMPANY” and its website foxy.gr in any way that offends or may cause damage to
“THE COMPANY”.
10. CONFIDENTIALITY
Preserving confidentiality on behalf of
“THE COMPANY” in regard to any transaction with the USER is a priority. Any
information or data transmitted by the USER to the “THE COMPANY” is
confidential and the latter has received all necessary measures so as they are
used only to the extent necessary in the frame of the services provided.
All the information –data are encrypted and
kept in absolute security. For further security “THE COMPANY” recommends that
the USER handles himself all information provided via the service as
confidential and classified and not to disclose them to any third parties as
well as to exit safely from his account after the completion of any transaction.
The secure access to the “COMPANY” ‘s
e-shop is achieved via the use by the USER of a username and a Password, which
provide access with absolute security to his personal data.The sole to have
access to the USER’s data is the USER, via the above codes and the USER is
solely responsible for maintaining the secrecy and not disclosing them to third
parties. In case of loss or leak of the password the USER shall immediately
notify “THE COMPANY” in the address [email protected], otherwise the “THE
COMPANY” ‘s e-shop is not liable for the use of the password by an unauthorized
person.
“THE COMPANY” uses high security
certificate SSL 256-bit for the operation of the e-shop, for the
VISITORS/USERS, during their browsing the present webpage.
In the present webpage appear the below
identifications of certification.
• Locket
– Internationally recognized symbol, appearing on the browser’s address bar when
the location is secure.
• https
Setting - The URL of a secure location begins with https instead of http. Τhe "s" stands for secure.
• Green
bar – The green color on the browser’s address bar suggests the use of Extended
Validated certificate.
• Trust
seals – They appear on the webpage to suggest that the locations are secure and
checked by the providers.
The access to “THE COMPANY” ‘s systems
(servers) is controlled by firewall.
11. “THE COMPANY” points out that the USER is responsible
to provide the appropriate hardware to give him the ability to use the webpage
and filter anything that may cause damage to USER’s computer such as
viruses, Worms, Trojan horses), Spyware etc.
“THE COMPANY” is not liable for any losses
or damages that may occur to the USER’s computer hardware, as a result of the
use of this webpage.
1. The below mentioned sales terms govern the product
sales via “THE COMPANY”’s e-shop simultaneously and in
parallel with all the terms of use of the present webpage. The USER
acknowledges that prior to the product purchase he has read and accepts the
terms of use as well as the terms of sales.
2. Product purchase via the “COMPANY” ’s e-shop is
strictly limited to persons who have the legal right to do so according to the
legislation and is subject to the USER’s unreserved acceptance of the terms of
sales and of the terms of use included in this website in general, as they may
apply.
3. For the purchases via the webpage a registration of
the USER is required (according to the instructions given by the webpage) as
well as a statement of his personal data, as already described above in the
general terms under A.
4. For orders of exceptionally high value “THE COMPANY”
maintains the right to contact the USER in any convenient way to confirm his
identity prior to shipping his order.
5. Before completing the order, the USER may cancel or
alter the product or the chosen quantity or confirm the order and proceed to
the shipment and billing information. A thorough check of the data is
recommended before sending the order.
6. “THE COMPANY” sets out each product and its main
features in the respective webpage. Despite the fact that “THE COMPANY”
uses its best endeavors, due to the internet browser or the computer screen, the
products offered for sale on “THE COMPANY”’ webpage may not fully correspond to
the actual products in terms of image and colors. “THE COMPANY” is not
liable for such disparities. The images and colors are for representation
purposes only. The package may be different from that shown in the photo. The
weight, dimensions and capacities, if given, are approximate. For any further
questions the USER may contact our sales department (9:00 to 17:00 from Monday
to Friday) at the address Rom. Melodou 15, fax number 0030210 to 2813721 (phone
number from 00302102813710) or by e-mail at [email protected].
7. To purchase the desired products via the e-shop of
“THE COMPANY”, the USER shall follow the necessary steps, as they appear in
this webpage. In particular, the USER shall select for the “SHOPPING
BASKET” the desired products a as well as the place of delivery and shall send
the order by following the relevant icons filling in the necessary spaces in
the website, provided he has chosen a method of payment. By choosing the
icon “Please read and accept the terms of use” the USER acknowledges that
he has been informed and accepts all the terms of use of the webpage and in
particular the product price and the delivery and shipment terms.
8. Following the above, the USER shall be informed by
“THE COMPANY”, as soon as possible via e-mail, to confirm that the order has
been received and completed. This e-mail means that the USER’s order
has been accepted and that “THE COMPANY” has charged his credit or debit card
after having checked its data (in case payment is made using these ways)
9. “THE COMPANY” also reserves the right not to accept an
order in certain cases, indicatively in case the product is not available, or
fails to meet the quality control standards and is withdrawn etc. In any case
“THE COMPANY” states that it can sale products set out in its webpage within
the limits of availability and that the USER shall be informed thereof.
10. PRODUCT
COST
i. “THE COMPANY”
states that the product cost is subject to change and therefore the prices of
the products set out in the present webpage may also change.
“THE COMPANY” states that it has reasonably
provided for the correct appearance of the all the contents of the webpage and
therefore the prices shown are correct at the time of publishing and all
products are correctly described
“THE COMPANY” shall use its best endeavors
to provide a correct presentation of the products buy with prejudice to g.e.
operational failure or type error that may result to an incorrect price
included in the product display.
ii.
“THE COMPANY” states that the orders shall be accepted only as long as there
are no material errors in the product description or process as they are set
out in this webpage.
For purchase safety and efficiency, in case
he finds a product offered at an unusually low or high price compared to its
market value, the USER is recommended to contact the Sales department (phone
number 0030102820067) or send an e-mail to [email protected] or fax to
00302102834251, before placing the order
11. PAYMENT
Payments for the product purchases are made
via Visa, Visa Electron, MasterCard, Maestro, cash on delivery and bank deposit.
I.
Payment shall be
charged and received from the USER’s account once “THE COMPANY” receives
the order and checks its data.
The USER who selects payment via card (credit card or debit card) accepts that
he is subject to validation and authorization checks by the institution that
issued the card. If the institution that issued the USER’s card refuses to give
“THE COMPANY” authorization for payment, the latter shall not be liable for any
delay or non-delivery of the ordered products. Furthermore “THE COMPANY” shall
reasonably endeavor to make the webpage as secure as possible. All credit
card transactions on this webpage are processed using ALPHA BANK payment
technology, which encrypts data card information in a secure server.
Moreover, “THE COMPANY” shall endeavor, to the extent possible, to maintain the
order and payment data confidential,
II.
As far as payment
upon receipt of the order by the USER on site (cash on delivery), he shall pay
the employee of the courier company which cooperates with “THE COMPANY”, upon
the order delivery on site. The ordered products shall be delivered to
the USER after he pays the order price and any shipment costs to the employee
of the courier company which cooperates with “THE COMPANY”. User shall have
clearly and in detail be informed of the order price and any shipment costs
before choosing the icon «Confirm order».
III.
In the event that
the USER decides to pay the order at the account number ALPHA BANK 217 00
232 000 2221 ΙΒΑΝ GR 090 140 2170 217002320002221, he shall send a
copy of the bank payment order via fax at 0030210-2834251 or via e mail at [email protected].
IV.
In any case,
USER’s order confirmation shall be sent via e-mail upon confirmation by “THE
COMPANY” of the relative deposit.
12. SHIPPING
AND DELIVERY
I.
“THE COMPANY” shall deliver the
products to the address given by the USER, within four working days of the
order completion (sending confirmation e-mail), according to the above.
II.
The USER shall have been informed clearly and in detail of any delivery costs
before ordering and choosing the icon «Confirm order».
III.
“THE COMPANY” states that it assumes the shipment costs for purchases above 15
euros. In case the USER wishes to be sent the products within a shorter
period of time he shall be charged extra and he shall have, prior to placing
his order, the choice to mention his wish to «Notes and special requests»
“THE COMPANY” shall inform via e-mail for
any delays in the USER’s order and shall have the the possibility of a partial shipment, if possible.
IV.
“THE COMPANY” shall not be liable
for packages lost because they were sent to an incorrect or incomplete address
by no fault of its own.
The USER can opt for the delivery of
the product/s he has purchased a courier company of his choice, in which case
is self-evident that “THE COMPANY” is not liable in any way as g.e. for
the prompt and due delivery of the product.
13. GUARANTEES
I. In
case “THE COMPANY” is liable for any defect or lack of guaranteed properties of
any product the USER has the right of replacement, product correction, refund
of price reduction, as provided by the rules for replacement, withdrawal or
price reduction in case of a defective product according to the articles 540
C.C. et seq.
II.
In addition, in case of products with a long life such as hair dryers or hair
straighteners “THE COMPANY” shall replace them within the country, if any
problem in their operation occurs for a time period of 12 months post purchase
by the USER and provided that the problem is not due to a misuse of the
appliance by the USER, according to the prescriptions of the Law.
III.
In case of the products of the previous paragraph (long life products) the USER
can be informed via hyperlink of the instructions of use, any dangers during
the use etc. The USER can save or print all the terms of use, as mentioned
above and therefore the present terms concerning guarantees as well.
14. “THE COMPANY” informs the USER, that it keeps an
electronic file for deliveries, which he can access via the icon «My account».
WITHDRAWAL DUE TO
REGRET
The USER, always
according to the relevant prescriptions of the law the right to return the
product/s he has purchased according to the below mentioned procedure and
provided he returns the sales document he has received from “THE COMPANY”.
1. The USER has the right to withdraw from the purchase
without giving any reason within 14 calendar days from the day he or a third
person appointed by him gains physical possession of the product.
2. The USER may withdraw as above provided he informs
“THE COMPANY” within the above deadline whether using the model withdrawal
form, (Download
form),which he shall fill in and send to “THE COMPANY” ‘s
e-mail address [email protected],
or proceeding to any other form of explicit declaration of his will
to withdraw from the purchase and always returning the product to “THE
COMPANY” . In particular, in case of sending the withdrawal form by
internet the USER shall receive a withdrawal confirmation receipt within 2
working days.
3. The USER shall return the goods without undue delay
and in any event within 14 calendar days from the day he announced to “THE
COMPANY” according to the above, his decision to withdraw from the contract.
The above deadline stands if the USER sends back the goods before the deadline
of 14 calendar days expires. Products should not be unsealed, used, worn,
altered or damaged. All products sold by “THE COMPANY” are accompanied by an
identification disposable tag. The USER processes the products purchased without
removing the tag or otherwise tamper with the packaging, or else the products
are deemed not to be in the same condition as delivered and are not accepted.
It is explicitly agreed that no USER has the right to withdraw from a contract
for reasons of hygiene in case he has purchased products for personal care and
hygiene such as scissors, cutters, tweezers, nail files, brushes, hair brushes,
the use of which is not discernable. Products shall, in any case be returned
full and unused, in their original package. If the returned product packages
are damaged, the return may be declined. The USER is liable only for any
decrease in the goods’ value which occurs from handling incompatible with the
nature, features and function of the goods.
4. “THE COMPANY” shall refund any amount received by the
USER, without undue delay and in any case within 14 calendar days from the day
it was informed of the USER’s decision to withdraw from the contract.
Notwithstanding the above “THE COMPANY" is not required to refund additional
costs paid by the USERS g.e. in case he chose a faster way of delivery
with an additional cost exceeding the normal delivery cost. The money
refund on behalf of “THE COMPANY” shall take place by the same means used by
the USER for the initial transaction. Especially in case the USER had selected
as means of payment cash on delivery, the money refund shall take place with a
deposit to a bank account suggested by the USER after communicating with “THE
COMPANY”. “THE COMPANY” may withhold the refund until it receives the goods or
until the consumer provides evidence that he sent back the goods, whichever
occurs first, unless he chooses to return the products via the courier company
which cooperates with “THE COMPANY”.
5. All shipment costs for the products returned after
withdrawal due to regret shall be at the expense of the USER, whether the USER
uses a courier company cooperating with the “THE COMPANY” or a
courier company of his choice.
It is explicitly agreed that the USER
maintains in any case the right of replacement, correction of the product or
refund, or price reduction as provided by the rules for replacement, withdrawal
or price reduction in case of a defective product according to the
relevant provisions of articles 540 C.C et seq as described above under C1.13
entitled «Guarantees » described. In any of the above cases in the present
term under C.2ΙΙ if
required, shipment costs for products returned shall be at the expense of “THE
COMPANY”.
D. SPECIAL
PROVISIONS
The present terms
of use are governed by the relative provisions of national law, European
community law and those of the relative international conventions.
Any term is
rendered contradictory to the applicable legislation automatically ceases to
have effect without affecting the validity of the remaining
provisions which remain effective.
Any amendment of
the present terms shall only be in writing and shall only be proved in writing.
“THE COMPANY” maintains the right to alter the terms and conditions at its
discretion, so the USER is recommended each time to refer to these terms. It is
explicitly agreed that any dispute that may arise from the application of all
the present terms of use shall be governed by Greek law and be subject to,
provided that it is not amicably resolved, the jurisdiction of the Courts of
Athens.